News

Activate Pathfinder

Posted on October 2nd, 2015

How do I move my license to a new computer?

To begin the process, please fill out and return a PyroSim and/or Pathfinder license transfer request document to support@thunderheadeng.com. Once this is received, Thunderhead Engineering will associate the license keys to the new host information and send you a new license file.

How do I reactivate after reformatting my computer or changing hardware components?

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Install Pathfinder

Posted on October 2nd, 2015

How will I know when to install a new version?

Recent versions of Pathfinder will now automatically notify you when it is time to upgrade to a new version. If you turn off automatic updates or want to check at any time, you can click Check for Updates on the Help menu.

How do I install the floating license manager?

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Download Pathfinder

Posted on October 2nd, 2015

Where do I download Pathfinder?

If you have already registered for a trial or purchased a license, click here to browse the downloads page.

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Graphic Display Issues

Posted on October 2nd, 2015

Here is a short video demonstrating how you can find the information about your hardware and drivers through the ‘dxdiag’ command in Windows. For more information, contact your hardware manufacturer. To identify your hardware and drivers, use the ‘dxdiag’ command in Windows as shown in the video below.

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Import CAD Models

Posted on October 1st, 2015

Read the following posts for more information.

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Reduce Computation Time

Posted on October 1st, 2015

  • If the problem could be related to your computer’s capability, read the following on Recommended Hardware.

      Pathfinder will run pretty well on just about any fairly recent computer with the Windows 7 and later or Windows Server 2012 and later 64 bit operating systems.

      For high performance we suggest:

      1. Multiple cores speed the solution. Dual processors with multiple cores are better than a single processor with multiple cores. Of course, faster processors are better, but a slightly slower processor with more cores is likely the optimum configuration.
      2. … Read More