Questions and Answers

The short answers below provide a basic response to the questions posted. To see the complete response to the question, click the link at the end of each answer.

Why can't I activate Pathfinder?

Input the activation key from your email in the Licensing and Activation window. For floating licenses, follow the link to download the instructions and license manager. See Full Details...

Where do I download Pathfinder?

Sign up for a trial evaluation or purchase a license to receive an email containing a link to download Pathfinder. See Full Details...

Why am I experiencing problems with the visual display of Pathfinder?

You need to make sure you have the most recent drivers for your graphics hardware. See Full Details...

How do I import existing CAD model geometry into Pathfinder?

The process differs slightly depending on what file format your CAD geometry is. See Full Details...

How do I install Pathfinder?

Open the installer file (*.msi) and proceed through the installation wizard. Run the software from the Windows Start menu. See Full Details...

What options are there to reduce the computation time?

There are many ways to reduce the overall computation time. A combination of the computer hardware, operating system and optimizations to the model geometry are all part of a solution. See Full Details...


Submit support questions to support@thunderheadeng.com or our public forum.
For more information on our support policies, see Technical Support.